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Webview-Delete shared reports

Is there any way to delete saved reports? We have had several users that have left the company and there is a growing amount of saved reports in Webview that are no longer needed. I am unable to delete the reports because I did not create them. Is there a way to create a user account with higher credentials in order to delete those reports?

SYSTEM VERSIONS

ICM 7.2(5)

CTIOS 7.2.(5)

CAD 7.2.1 (premium)

CCM  6.1.2.1000-13

IVR 5.0(2)SR02_Build045

Webview 5.0

2 REPLIES
Green

Re: Webview-Delete shared reports

Don't you have access to the Administrator login to WebView?

I would imagine you can delete these using SQL Query Analyzer against the "wv" database on your AW/HDS, given the correct credentials.

One other point - why do you list your WebView version at 5.0? Upgrades to the ICM system normally get applied to the WebView server also.

Regards,

Geoff

Re: Webview-Delete shared reports

A sure way to do this is to reset their WebView login and login as them and delete them.  Might take a while, but could be added as part of your hire/dismiss process.

david

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