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New Member

webview report problem

Hello I need help, When I open report from Webview Iget this message.

There was an error running your report.Please try againd and contact your webview administrator for further information.

Error Message:ICMDW Erroropenreport():LibraryExport Failed- arg_path:C\icm\om\aw\custom\agentteam\ppb050.pbl arg_report:peragt26_day_consolidated

can anyone help me?

Thanks.

4 REPLIES
Cisco Employee

webview report problem

Santiago,

There are several internal bugs ( bug details publically invisible ) matching the symptom. The best approach would be to open a TAC case for precise troubleshooting.

CSCso04595

CSCsk52602

GP.

Pls rate helpful posts !!

New Member

Re: webview report problem

Thanks all for your reply, The problem is resolve when I reload the server HDS/AW/webview .

Best Regards.

New Member

webview report problem

are you facing the errors for all the reports or for speific type of reports? Please elaborate your issue

Re: webview report problem

Santiago,

does the pbl file name sound familiar to you, I mean, did you try to modify it?

G.

Sent from Cisco Technical Support iPad App

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