i have a user that is trying to run his webview reports in IE 8. every time he runs the report an error message "You have been logged out due to inactivity" appears. however if I run the same report under his account name on my machine and the server (which are running IE 7) the report runs without a problem. As any one seen or heard of this before?
I have just run across this problem as well. Curiously, the very first time I tried to run a report (2 real-time reports at once), one of them came up and the other gave me this "logged out due to inactivity" message. After closing the browser (IE8) and trying again, I could not get any reports to work, even when switching to another computer (also using IE 8). A reboot of the AW did not help either.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...