I don't know about everyone else, but with CVP, which is pretty much all I do these days, the only node you are likely to have that will increment this counter is "Release".
Say a call comes in, it checks that the call center is closed, plays the closed message and releases the call. If the caller hears the message to the end, and ICM releases the call, it will peg Return. If they drop before the end of the message it will peg "Abandon at VRU".
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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