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New Member

WebView user can't log in

hi all

i have created a user in User List of ICM Manager

Domain name:ICM6

user name:tony

and i open the link http://ipce-1/rct1,

input the Login name and password

Login name:ICM6/tony

but it display "Invalid Login name or password. Try again"

why?How can i do it

6 REPLIES
Gold

Re: WebView user can't log in

Try to check in the Windows Active Directory User application if the password for the user 'tony' is checked for 'password never expires'.

Hope this helps,

Juan Luis

New Member

Re: WebView user can't log in

thank Juan Lius

when i do what your said,the same error still displayed

and i have deleted that user , created the new user,but the issue is still displayed!!

New Member

Re: WebView user can't log in

i think if the "partition" is not selected??

when i created a HDS,i didn't selected "partition" ,and set up the AW,i still did not selected "partition"

Re: WebView user can't log in

Did you try changing the password for the user under ICM->Configuration Manager->Tools->List Tools->User List?

Also, try creating a new user and try logging in and let me know.

New Member

Re: WebView user can't log in

hi

i have created a new user

and log in with it

but the error still displayed

New Member

Re: WebView user can't log in

Hi

Delete the jhtml compiled server pages. To delete it

1) Go to '\web\webview\reporting' directory

2) Locate and delete '_admin' and '_' (instane name prefixed with _ directory and not instance name directory) directories.

3) Go to '\ServletExec ISAPI\Servlets' directory

4) delete all the contents (including sub-directories) of this directory

5) Restart IIS Admin service.

6) Restart Jaguar service

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