Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

What is CAD browser version?

Hi everybody

I am now using UCCX 9 and CUCM 9

According to the PDF (page 23)

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/installation/guide/cad85ccxig-cm.pdf

The CAD integrated browser is implemented using the Microsoft WebBrowser control (Shdocvw.dll), which provides a window in

which the user can navigate websites and files using hyperlinks and URLs.

Where is the shdocvw.dll located ? How can I know what version it it? and can I upgrade the webBrowser control to latest version?

Thanks in advance

Sam

Everyone's tags (3)
2 REPLIES
New Member

What is CAD browser version?

that file is reflective of the IE version that's been loaded on the PC.

T

New Member

What is CAD browser version?

Hi Thomas,

according to https://supportforums.cisco.com/thread/2211805

It mentioned

CAD does not use the iexplore.exe file, and therefore is not bound to the same version as what the user is using

Any idea?

Thanks

Sam

147
Views
0
Helpful
2
Replies