what's wrong with the Record element?

[yaoxiaohua]

The record element was used as a voice mail during the off work time.

I set the start with beep=true,file type=wav,leave the file extension and path blank,set the FTP host=15.72.25.65,no firewall enabled in this server.FTP user=admin and password=111111.I have tried to leave the FTP path blank or used "/" or "\" mark,but all of them failed.

I heard the man voice first,who told me error and then the woman voice.So it must be incorrect configuration in the record element.

So,is there anybody can help me?

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[geoff]

It all depends on how the FTP home directory is set up. If you have it set to (say) C:\Inetpub\wwwroot then the path you put in the element should be (something like) en-us/app/MyRecordedFiles.

Try FTP from another box, type "cd en-us/app/MyRecordedFiles" and ensure that aligns.

Regards,

Geoff

[yaoxiaohua]

Add the command "vxml version 2.0" and "vxml audioerror",the problem was solved.

What does these two command impact?

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[geoff · Accepted solution]

Absolutely. I'm so used to those config items and they are part of the standard config I always put on a VXML gateway, that I forgot to mention them. I'm glad you figured it out.

Regards,

Geoff