I must be blind but where is the implementation guide for web chat? The overall CCX implementation guide only mentions it in passing and while socialminer is detailed as a requirement I can't see why, socialminer seems to be what the name suggests - negative sentiment capture and action for social media, not for backending web chat for contact center.
SocialMiner provides the frontend services for delivering webchat functionality. The UCCX provides the mechanism for queueing WebChats with Voice agents. You don't need UCCX to get the webchat functionality from SocialMiner, however you do need UCCX to capture contact center specific metrics.
Refer to guides for both products on how to integrate, it is relatively simple to setup.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...