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Which Agent Desktop to use with CTI OS

Can I use Cisco Agent Desktop 7 (CAD) with CTI OS 7? Or do I have to use CTI OS Agent Toolkit?

Thanks

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Re: Which Agent Desktop to use with CTI OS

Yes, I think that you can use it. Take a look to this document:

http://www.cisco.com/application/pdf/en/us/guest/products/ps1844/c1609/ccmigration_09186a008031a0a7.pdf

Hope this helps,

Juan Luis

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Re: Which Agent Desktop to use with CTI OS

Thanks for the link. I think CAD 7 requires CTI OS. But documentation sucks as usual.

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