Which CRS step to be used to collect Digits and recognising non Digit word
Can anybody tell me that which Cisco CRS step to be used to collect a number along with recognizing the "non digit word" voice input. Is there any step to support this task?
I could not use the" Get Digit String step" as it is not allowing me to specify explicit grammar. And Also I could not use "Simple Recognition Step " as I cannot collect the user input here. I need a step which will do these two job combinedly??? If any idea please help.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...