Which CRS step to be used to collect Digits and recognising non Digit word

[JennyIVRE]

Hi All,

Can anybody tell me that which Cisco CRS step to be used to collect a number along with recognizing the "non digit word" voice input. Is there any step to support this task?

I could not use the" Get Digit String step" as it is not allowing me to specify explicit grammar. And Also I could not use "Simple Recognition Step " as I cannot collect the user input here. I need a step which will do these two job combinedly??? If any idea please help.

[bwilmoth]

Did you try Nuance Automatic Speech Recognition (ASR) server.

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_installation_guide_chapter09186a0080193d5d.html