Which license should we need for Global Phone Book feature of CCE
My customer is going to migrate CAD of UCCE from 6.1 from 8.5. They have standard licenses for CAD. Their new UCCE 8.5 system will go live next week.
According to the customer and partner, in UCCE 8.5, the Global Phone Book feature is not configurable with Desktop Administrator. But they have been able to configure and use this feature in UCCE 6.1 for years.
Is it a expected behavior as for CAD 8.5 of UCCE?
Should they purchase enhanced or premium license for this feature? (I think they may not agree to it.)
I cound not find any information in Desktop Administrator Guide.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
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