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New Member

Which number is collected by the attribute "Called Number"?

We have a CUCM 5.1 connected to an IPCC Express Enhanced 4.5 where we want to implement an IVR application. The CUCM is connected to external world via a PBX. When a customer calls our "public" number, the PBX redirects the call to CUCM, concretely to a Route Point Extension which points to IPCC Express. What I want to know is which number is stored at the attribute "Called Number" into the variable "Get Call Contact Info". Is the external "public" number or the Route Point extension number?

Thanks,

1 REPLY
New Member

Re: Which number is collected by the attribute "Called Number"?

It's External "public" number unless U use translation rules on VoIP gateway

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