why UCCX 9.0 "Set Enterprise Call Info" shows nothing after a "Call Consult Transfer" is answered???
I need to save the caller dialing history into the variables in a script, so i add "Set Enterprise Call Info" to save before or after "Call Consult Transfer" to the destination, however, i can't find any records in the custom variable report, if the destination answered the call.
but if i use "Call Redirect", it works.
how can i realize it if i have to use "Call Consult Transfer"?
I need to trace the status of the destination when i transfer a call, if the destination does not answer, not only busy, then i will put this call into a queue. so i have to use "Call Consult Transfer".
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