Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

WIM/Chat server build issue

Greeting's,

I am in the middle of building out a WIM server I have the installation guide and I have performed all of the prerequisites.

When I get to the end of the configuration weblogic wizard it wants the username and passwords for the sql database access. This is given but an error returns stating it cannot access the db?

Any input would be appreciated.

2 REPLIES
New Member

Re: WIM/Chat server build issue

I ran into the same issue myself a few weeks ago.

At a guess, you installed SQL Server as you would for ICM - with a Collation of Latin1_General and Binary Sort Order.

Although this is not clearly spelled out in any external documentation, CIM requires:

Collation - Latin1_General

Sort Order - Case Insensitive (CI) and Accent Sensitive (AS)

You will need to reinstall SQL Server, and set the correct Collation and Sort Order settings.

Regards,

Corey.

New Member

Re: WIM/Chat server build issue

Hi,

The problem was that I did not have sp4 for sql 2000 installed, once installed the cim installation wizard completed!

Hope this helps.

116
Views
0
Helpful
2
Replies
CreatePlease login to create content