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Work force management for IPCC

Dear sir

i m using CCX5.0 on MCS7916 Appliance.I would like to know that CCX-50-WFM-S1 1 seat license need a extra hardware for Workforce Management or we can use this on same MCS7916 Appliance.

and how it works with CCX5.0 and why this license is use for ?

you assistance wil be highly appreciated

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Cisco Employee

Re: Work force management for IPCC

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