would CUCM8.6.2 to 9.1 upgrade affect the 8.5 integrated UCCX!

[YAARUB F. MILAD]

Hi,

We are upgrading from CUCM8.6.2 to 9.1 and we are wondering if that is going to affect on our UCCX 8.5 that is already integrated with CUCM8.6.2 ??

Thanks ,

[Gabriel Saavedra]

It depends, do you have any SU apply to your UCCX?

UCCX 8.5 SU3 supports CUCM:

9.1(1)

Filename:9.1.1.10000-11

9.1(1a)

Filename:9.1.1.20000-5

UCCX 8.5 SU4 supports CUCM:

9.1(1)

Filename:9.1.1.10000-11

9.1(1a)

Filename 9.1.1.20000-5

9.1(2)

JTAPI 9.1(1.10000)-4 Filename:9.1.2.10000-28

UCCX 8.5 SU2 , SU1 only supports up to CUCM 8.6

[Chris Deren]

Refer to the compatibility matrix:

Software and Hardware Compatibility Guide for Cisco Unified CCX ...

Chris