Wrap up data is stored, as text, in the Termination_Call_Detail table in the WrapUpData field. Reporting on it is a pain as you need to build a separate repository and extract process as running reports against TCD during production hours is not advisable.
Wrap code definitions are stored in the registry and not anywhere in the database.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...