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write DNIS enterprise data into a text file (ipcc express)

Hello guys,

I'm a newbie on IPCC Express and I'm trying to make a script to write the DNIS value of Enterprise data into a text file.

Can anybody help me.

I think I must use Get Enterprise server data to put the DNIS into a variable, but what's the type of the variable.

And then how can I write this variable into the text file (it's already created)?

Thanks for your help

jp

1 REPLY
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Re: write DNIS enterprise data into a text file (ipcc express)

Within the IPCC Express, call control groups (CTI port groups) and dialog groups are assigned to triggers. Triggers are assigned to an application, and the application also has an associated script, such as icd.aef. A single application can have multiple triggers and, depending on the trigger configuration, could be associated dynamically with ports from different call control groups and dialog groups. Agents within a single resource group can also be distributed among multiple Cisco CallManager device pools

and groups.

Try:

http://www.cisco.com/application/pdf/en/us/guest/netsol/ns87/c649/ccmigration_09186a00801c732b.pdf

http://www.cisco.com/application/pdf/en/us/guest/products/ps1846/c1028/cdccont_0900aecd800f351c.pdf

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