I am trying to write a text file using the "Write Document" step in my UCCX script to a network share. If use the local harddisk folder as the destination for the file then it is writing the file, but when I tried to write the file to the network share it is failing.
I mapped the network share to drive "Z:" and tried
A voice mail message impersonating a live caller waiting in queue for an agent. It's a common customer request but not implemented within CCX out of box. Various custom scripts have been written that do this and most of them suck as they don't handle all of the exceptions or caller behavior possibilities. This also has an impact on the CCX server since each message waiting is literally a live call from a server load perspective. Search the forums for more information if you're curious - it's been covered countless times.
Thank you for the reply. I am not sure whether we are talking the same think here. My requirement is to write a "text" file to a network share, the name of the file should be the agent ID and the content of the file should be the Caller-ID.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...