Hi,
I think that you have two options to do your requirements.
- Developing an Application Gateway that can write data to your Oracle Database. In this way you can write data in your Oracle Database from a ICM Script.
- Using Cisco IP/IVR and launching an IVR script from the ICM Script. In this case you will need to set up an Oracle DB Connection from the Cisco IP/IVR and program the 'aef' script.
Hope this helps,
Juan Luis