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MediaPlayer not connecting


I just got a DPC3825 modem router from Rogers Cable. Have hooked it up and its working fine.

I  have 2 laptops and 2 cell phones connected in addtion to the PIVOS XIOS through wireless.

I connected my PIVOS XIOS media player through the ethernet cable to the router and configured the network settings on the Pivos. The Pivos is recognizing the IP Address of the network and the Network Management software is recognizing the MAC address of the PIVOS. The PIVOS can be seen in the status screen as connected via ethernet etc.

However the media player cannot seem to connect to the internet. Status on the network ssys: INTERNET not Connected.



Before I got the CISCO modem I used to have an  SMC DOCSIS 3.0 Modem and a DLink DIR 655 router combination (in bridge mode) and this allowed me to connect without any problem.


I cannot seem to figure why the internet is blocked on the PIVOS.. Any ideas?

Thank you in advance.

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