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Resetting a DPC2325

How in the world can a DPC2325 be reset to factory defaults? The customer has forgotten the

username & password for accessing wireless setup.

I have tried holding in the "Reboot" button for 10 & 30 seconds both with & without power. Doesn't affect anything.

 

Hello. Anyone out there?

2 REPLIES
Community Manager

Re: Resetting a DPC2325

Good information can be found at http://www.cisco.com/web/consumer/support/userguides2/4024320-new.pdf

Since pressing the reset button for more that 10 sec, as recommended, did not work. I recommend to call your service provider.

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