Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about the Cisco Process Orchestrator with Cisco expert Shaun Roberts. Topics include out of the box content, core server engine components, and Custom Content Authoring. Custom Content Authoring helps unlock the true power of Cisco process orchestrator and allows you to code automations across your IT infrastructure. The discussion can also segway into development best practices as well as common do’s and don’ts for Cisco Process Orchestrator.
Shaun Roberts is a Customer Support Engineer at the Cisco Technical Services Organization. He is an Automation Engineer and former support team lead for the Cisco Process Orchestrator (CPO), Cisco Intelligent Automation for Cloud (CIAC), and IT Process Automation (ITPA) products. He has over 16 years of experience in development (both application and web), and over ten years in the IT industry. Roberts is an expert in SAP, Windows, Linux/Unix, many development languages, and has written numerous blogs on automation on the Cisco Support Community area found at Intelligent Automation. He is the original support person for CPO and has written numerous custom automations for customer and internal Cisco use. Roberts holds a Bachelor’s degree in Computer Science from Texas A&M, and a MBA from the University of Houston. He also holds an ITIL Foundations Certification and he is a Cisco Certified Network Video Specialist. Prior to Cisco, Roberts worked for Hewlett-Packard/Compaq as server hardware QA and he spent several years working in SAP doing FICO and BASIS configuration and developing interfaces.
Remember to use the rating system to let Shaun know if you have received an adequate response.
Shaun might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Data Center sub-community discussion forum Cisco Process Orchestrator shortly after the event.
This event lasts through July 26, 2013. Visit this forum often to view responses to your questions and the questions of other community members.