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WAAS Troubleshooting

Community Member
09-27-2009 12:00 AM PST thru 10-08-2009 12:00 AM PST

Welcome  to the Cisco Networking  Professionals Ask the Expert conversation.  This is an opportunity to learn how to troubleshoot and monitor Cisco Wide Area Application Services with Bhavin Yadav and Chip Schneider.  Bhavin is a Technical Support Engineer in the San Jose campus focusing on Technical Assistance Center cases raised by customers for the Cisco Wide Area Application Services (WAAS) product. Bhavin comes with 4 years of experience with WAN optimization products, which include Cisco WAAS and Riverbed. He has worked with Cisco WAAS and Web Cache Communication Protocol (WCCP) deployments for the past two years.  Chip Schneider is a Senior Customer Support Engineer within the Cisco Technical Assistance Center for the past 10 years.  As a Customer Support Engineer, he has direct interaction with customers and is responsible for troubleshooting and resolving customer impacting issues.  He has supported the Cisco WAAS solution since its inception as well as other Content Networking products, including ACNS, IPTV, CSS11000, Content Switching Module, Global Site Selector, Cisco Application Control Engine (ACE) and others. Chip has a bachelor's degree in Telecommunications Management and holds a CCNA.

Remember to use the rating system to let Bhavin and Chip know if you have received an adequate response.;

Bhavin and Chip might not be able to answer each question due to the volume expected during this event. Our moderators will post many of the unanswered questions in other discussion forums shortly after the  event. This  event  lasts through October 8, 2010. Visit this forum  often to view  responses  to your questions and the questions of other  community members.