Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Butterfly by static addressing on 4400G

I am installing the Cast and Signs in version 5.2.2.

I'm testing  DMPs 4400G with a presentation test in TVs, when DMPs have dynamic ip address the presentation on TV is OK, but if I change to static ip address a butterfly is shown on TV.  This symptom occurs in 1 in 4 DMPs that I have installed.

Is this a bug? Has anyone had any similar problem?

Regards

Aurelio

  • Digital Media System
Everyone's tags (1)
1 REPLY
Bronze

Butterfly by static addressing on 4400G

Aurelio,

Butterfly means that the content source cannot be accessed by the DMP.

When you assigned a static IP address to the DMP did you also make sure that the DNS name was populated ? If the content source is DMM for example the DMP should be able to resolve the DMM's FQDN.

Thanks,

Sagar Dhanrale

449
Views
0
Helpful
1
Replies
This widget could not be displayed.