Cisco MXE profile problem

[slaam2013]

Hi

I have a problem of MXE 3500 cluster , after i integrate MXE with Cisco SNS . When i uploaded the video to SNS , and go to MXE. I Saw video after transcoded with a watermark Cisco , and i created watch folder which is not used however i created . On task status i found that my new folder not shown.

Any idea.

Thanks

[Simon Arnison]

If you dont want the watermark to appear then you need to go to your job profile in MXE for the SnS conversion and modify the 'pre-processor' to not add watermarks. When you say 'my new folder not shown' the MXE job will also have a distribution or Delivery profile , which is where you would specify where the output would go. You really need to log into the mxeui (http://yourserver/mxeui) and take a look at the job profile that is being used to convert, pre process and deliver your files - the answers to your questions will be there i think

[slaam2013]

Hi Simon

Off course i disabled the watermark from the preprocessoer and i also enable bumper and trailer without any success. I am so upset , yes my friend distribution is pointd to the URL of my sns.Any idea.

Thanks

[islam.kamal · Accepted solution]

Kamel

Is the watermark appears even you did not add any watermark?.If , answer is yes so you are using demo licenses , an you have to purchase license ,

Thanks

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[islam.kamal]

Hi

Can you answer the below questions:-

1- DId you have Cisco MXE licenses?.

2-Did you uploaded this license?.

3-which Cisco MXE profile did you used to edit on watermark?.

Thanks

please rate all useful information

[darren.mann · Accepted solution]

if still having an issue try re-adding your mxe license file and be sure the replace existing license file is checked