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Community Member

DMM 5.2.2 7835H2 migration to DMM 5.4 VM

Hi all,

We are currently running DDM 5.2.2 on an MCS 7835H2 server and are using DMP 4400's only.  We are looking to migrate to DMM 5.4 as using our Software Upgrade Contract.  I have been reviewing the migration options/upgrade options and understand the process of having to go through the 5.2.2>5.2.3>5.3>5.4>5.4.1.

However i don't have access to either an MCS 7835H3 or a C210 server, but I do have access to a C220M3.  Is there a migration path to take me from 5.2.2 to 5.4.1 running on our UCS B series which are running VMWare 5.0?

I have seen the migration document that references migration from the 7835H2 to the C210 at http://www.cisco.com/en/US/docs/video/digital_media_systems/hw/platform/migration/dmm-mcs-ucs.html

But as mentioned above don't have access to a C210 to undertake this.  Is there a way take the configuration from 5.2.2 and import this directly in to a fresh install of 5.4 (I'm guessing not).  can I use the C220 instead of the C210?  If this is possible can I run throught the migration, undertake the upgrades to get me to DMM 5.4.1, install a duplicate DMM 5.4.1 in VMware and backup the C220 and restore to the VMware install?

Thanks for any assitance.


Regards

David

Happy New Year

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Cisco Employee

DMM 5.2.2 7835H2 migration to DMM 5.4 VM

Hi David,

You can see a similar discussion in the following thread:

https://supportforums.cisco.com/thread/2190258

The short answer is no, there is not an official migration path at this point if you haven't already migrated to C210 previously, unfortunately. You should raise this to your Cisco Account team in order to get some help with this.

Best Regards and Happy New Year,

Marco

4 REPLIES
Cisco Employee

DMM 5.2.2 7835H2 migration to DMM 5.4 VM

Hi David,

You can see a similar discussion in the following thread:

https://supportforums.cisco.com/thread/2190258

The short answer is no, there is not an official migration path at this point if you haven't already migrated to C210 previously, unfortunately. You should raise this to your Cisco Account team in order to get some help with this.

Best Regards and Happy New Year,

Marco

Community Member

DMM 5.2.2 7835H2 migration to DMM 5.4 VM

Marco,

thanks for the response and the reference to the other discussion.  This is what I feared.  I'll connect our Cisco Account Team and see wha they suggest, but may be that I just have to build from scratch.  I think the only saving grace is that we host our content on a seperate webserver and just point to it from the DMS screens.

Is there a process that needs to be followed in relation migration of licenses?  I'm sure our account team can provide the answer here but thought it worth asking whilst I have your attention.

Many thanks again,

Regards

David

Cisco Employee

DMM 5.2.2 7835H2 migration to DMM 5.4 VM

Hi David,

Regarding licenses, they are tight to the serial number of the hardware, so a new license is always needed after an hardware migration. You just need to email dms-softwarekeys@cisco.com after the software initialization on the new hardware as documented at:

http://www.cisco.com/en/US/docs/video/digital_media_systems/5_x/5_4/dmm/user/guide/admin/licenses.html#wp1156561

Best Regards,

Marco

Community Member

DMM 5.2.2 7835H2 migration to DMM 5.4 VM

Thanks again for your assitance Marco.  Much appreciated.

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