1. Please check you sales order \purchase requisiton and verify that you did indeed order the "Show and Share" for version 5.3.x.
2. After verifying that the order was correct, You will most likely need to contact your Cisco Account Team or the supplier in which you ordered to get recovery image or upgrade for 5.2.3 to 5.3. You will also need to make sure that you have the correct license for DMM & SNS for 5.3.
The account team may be able to give you information on the process to get the correct image.
This is the nomal upgrade process but since this is a new purchase and if ordered correctly and delivered wrong, they should be able to resolve this.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.