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DMM-DMS on 5.0 and 4310G DMP Compatibility

I just bought 2 new 4310G DMP's and when they come up, they show as up for a short period of time and then show down.  I ensured that the passwords are the same on the DMP's and the DMM.  Is there an compatibility issue with the firmware, by chance?  I haven't been able to find anything, but that is my last guess.

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