Both were 5.02. DMM upgrade from 5.02 to 5.1 went well just run DVD and upgraded. Trying to now upgrade VP and will ask if I want to upgrade from 5.02 to 5.2, I answer yes. according to the guide it will boot 2 times, only boots once and the presents the login prompt. once I log in at the AAI I can show info and still 5.02, if I run the software upgrade again from the AAI, I am asked if I want to overwrite the preinstall files for 5.1
It appears that it is copying the file to do the install but then not booting them or loading them to do the upgrade.
Supported Upgrade Migration Paths
If your devices use any earlier Cisco DMS release than 5.1, you must upgrade to 5.1 before you can
upgrade to 5.2. We support only these migration paths:
- 5.0.0 > 5.0.2 > 5.1 > 5.2
- 5.0.2 > 5.1 > 5.2
- 5.1 > 5.2
NOTE: Please refer to the following Documents for information relating to the 5.2.x Release and
for the requirements for Upgrades.
Release Notes for Cisco Digital Media Suite 5.2.x
Upgrade Guide for Cisco Digital Media Suite Release 5.2.x
In Summary, the supported Hardware platforms has changed with DMS 5.2.x and later. The Supported
hardware for 5.2.x is MCS-7835H3-DMS= (for DMM) & WAVE-574-DMS= (for Show and Share). Remember as
noted above, the "only" supported way to install 5.2.x on MCS 7825-H2 & 7825-H3 (Video Portal)
and MCS 7835-H1 & 7835-H2 (DMM) is to "UPGRADE" to 5.2.x.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...