08-30-2010 01:23 AM - edited 03-13-2019 07:06 PM
I have upgraded the firmware for DMP 4305 to 5.2.1 and i'm using DMM 5.2(VMWARE - For testing).But after upgrading the firmware my DMP is not coming up.
Please can anyone help me on this .
08-30-2010 04:20 AM
Please define "not coming"?
do you mean the DMP will not boot or will not register etc....
If the DMP is coming up an will not register, I suggest the following:
* Reset the DMP to Factory Defaults
* then perform an "Auto Discovery" from DMM to the IP ADDRESS of
the problem DMP
Let us know what happens after that.
Thanks
T.
08-31-2010 10:42 AM
I just completed this upgrade and had the same issue. If the suggestion of resetting the DMP does not work, this is what I had to do to get it working:
Problem: DMP will not connect after upgrade to DMM 5.2.1
The DMP passes the username and password for verification. If you change the password on the DMP from anything other than 'default' the DMP will not connect! This seems to be a bug with 5.2.1. The DMP password , when upgraded to 5.2, cannot be reset to 'default' because of new password restrictions. So I had to do the following:
1-Reset the DMP to 5.03 and reset to default settings
2-Close all browser windows and log into the the 5.03 DMP to make sure 'default' was the password
3-Upgrade to DMP to, in my case, 5.2.1.
4-Log in and the password should now be set to 'default'. Don't change it until the bug has been fixed!
Hope this helps or is relevant.
Mike Barmonde
Codale IT
PS I am attaching the 5.03 Image Firmware in case you need it!
08-31-2010 11:13 AM
Mike,
This is not always the case. I am not disputing what you have experienced
but in all of my tests and in my setup, I have not experienced the issues
that you mention.
I do not use "default" as a password. I use some like "Cisco123".
I have used a password like this since day one and have upgraded many
DMPs (4305 & 4400) without the issue you mention.
The key here is to make sure that the DMM-DSM management
settings are the same as the DMP credentials. If you reset to factory
default and upgrade to 5.2.x, you must change the password to activate
and just make sure they match.
Cheers!
T.
08-31-2010 09:53 PM
I could solve the problem by setting the Server IP and the DMP passwords in DMM 5.2 and changing the DMP passwords.
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