I have a couple of DMP 4400s (version 5.2) that keep hanging up. They continue to play video but are not responding to ping so DMM can't send the commands, management is inaccessible and so on. Is this some software issue or I should RMA them? Other players in the network work just fine (since FW 5.2) and these are the only two that have problems.
We had this issue with most of our DMPs but after upgrading to 5.2 these are the only two that still have problems. The issue occurs only on these two players, they all play the same content which is stored localy. Each of the DMPs is in a separate remote office so they are in different networks and are connected to different switches. We have tried rebooting them numerous times and one of them did get a factory reset but the issue still appears after some time though.
The problem DMPs are playing content but we have no connectivity to them - no GUI, not even PING. After a reboot they work for a couple of days and then agian loose connectivity.
Last week we took one of the two in lab. I made a reset from the button on the back but the DMP didn't seem to loose any settings and just rebooted. Since then (Friday) it has been working without problems... I am attaching the info from it because as I said earlier the other one is inaccessible so there is no way to get it.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...