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Community Member

DMP continues to play video even after navigating to other page

Hi,

We have developed sample interactive (touchscreen) application using external CMS and playing the file using DMP 4400. The firmware is 5.2.1. Once some video is played, we try to navigate to other screen by clicking on other link. During that time, the other part of screens gets loaded excpet the area where the previous video is still being played and it takes time to change to some other image which is in the new screen.

Can we know how to resolve this issue.

Thanks,

JK

2 REPLIES
Cisco Employee

Re: DMP continues to play video even after navigating to other p

JK,


Please send me an internal email on where I can download this

touch app to test.  I need to try this in my lab.


Just so that I understand the issue correctly, the issue is

transition delay.  The Display eventually removes the video

but it just takes some time.  After some time the dmp displays

what is supposed to?


The problem may be various issues.


Thanks

T.

Community Member

Re: DMP continues to play video even after navigating to other p

Hi T,

Can I know ur email id. I am not able to see it in the profile. My email id is jayrajag@cisco.com

Thanks,

JK

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