Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

DMP firmware down grade

Is it possible to downgrade the DMP firmware from 5.2 to 5.1, if so I noticed that I did not receive a CD with the 5.1 firmware, how do I extract this from the DMP or DMS to a storage source to load to the DMP.

Sue

4 REPLIES
Cisco Employee

Re: DMP firmware down grade

Sue,

Sorry for your issue...

Please contact your Cisco Account Rep or Partner that you purchased the DMP from.

They will be able to provide you with the DMS 5.1 firmware for the DMP Downgrade.

Make sure that you provide them the Model Number of the DMP.  The DMP 4305 will

require a Kernel & Firmware downgrade.   The Upgrade\Downgrade should be performed

from the DMP itself.

Cheers!


T.

New Member

Re: DMP firmware down grade

I already am licensed for 5.1, I am just looking for a method to download it from the player or media manager for the 4400.  Any other thoughts?

Cisco Employee

Re: DMP firmware down grade

Licensing is not the issue.

The image is about 150mb and is not currently downloadable via www.cisco.com.

The Cisco SE\AR or Partner can get the image for you on a CD.

T.

New Member

Re: DMP firmware down grade

Tomas,

Thanks, I contacted TAC and they sent me a like.

458
Views
0
Helpful
4
Replies