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How can I Factory reset on my DMM System

Hi. I'm using DMM on MCS-7835-H2.

I installed a patchfile from 5.2.2 to

when It done, It looks finish everything right. But, after patched the version

DMM dosen't work on www service, I did restart www service on AAI(Application Administration Interface) and, reboot.

Steel dosen't work on DMM, because of this, the pairing with SnS looks like working but,

when I access SnS, I have a message of this.

"Show and Share is not licensed. Please contact your administrator."

So. I tried to factory-reset on DMM But, there was no way to downgrade or factory reset of DMM

I found some downgrade documentation from Cisco Installation guide of 5.2.0 for DMM.

According to the document, the only 5.2.0 ver has re-install mode like reset effect.

But Cisco dosen't support download the exactly 5.2.0 ver.

other versions are ok to download but, exactly except for 5.2.0 ver;;;

What can I do now?

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