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LCD 100 Pro -- screens are dark

We are running 5 of these screens with the 4400 dmps.  Since installing RS232 cables to allow use of Industry Weapon's Control IT module, the screens are now very dark.  Adjusting color/contrast etc makes no difference.  Even when the cables and the dmps are disconnected, the screens are still very dark.

has anyone else experienced anything similar with this screen?

Rose Ann

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Cisco Employee

LCD 100 Pro -- screens are dark

Hello Rosa Ann,

So if you:

- turn off the display with the switch on the back

- disconnect everything but the power cable

- turn the display back on again

Does the "Check Signal Cable" message on thescreen still looks dark?

You can press the 'menu' on the remote to see the menu and check colors/brightness...

If the menu is also dark please try Setup -> Reset -> Color Reset -> ok.

If this does not help then this is most likely a hardware problem .

Best regards, Peter

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