My digital media players cannot connect whit DMM?

[Jmedrano9]

I have 2 DMP4305G,

when I connect the playres to the network in the DMM appears in status up, but after a few minutes the status change to down...... what i can do???

thanks for your help.

[gianpiero.viola]

Hi sdhanra, hi all,

I have a problem with "Run task", same of Jose:

When I try to "Run Task", application is frozen!

I've try with 2 system (one in my lab.).

I've patched both systems.

I've upgraded flash player,

I tried with jre 6 and 7

I've try with IE, Firefox, Crhome

but nothing to do!

The DMPs was registered.

Firmware 5.2.3

Any ideas?

thank you very much.

Gianpiero

[richard Beck]

Was this issue resolved?

[gianpiero.viola]

Not for me.

bye

[michelaws]

Here is the detailed procedure for connecting it:-

http://www.cisco.com/en/US/docs/video/digital_media_systems/4.x/dms4.0/dmp4300g/qsg/QSG_4300G.html

[gianpiero.viola]

Many thanks for the link of the document!.

However, my problem is not related to the connection between DMM and DMP. it work correctly.

Indeed, with "schedule" -> "Play Now" I can also send presentations and more to my DMP.

What does not work is the "RUN TASK" that hangs permanently when it is clicked on.

Jose Mauricio Medrano Amaya wrote:
 
 
Mar 9, 2012 8:21 AM (in response to sdhanral)
Re: My digital media players cannot connect whit DMM? 
Yes 
I'm sure if there is no fire wall blocking port 777 between the DMM and DMP..when i try to change the status of the DMP 
through 
Digital Signs --> Digital Media Players --> Select the DMP --> Run Task --> System Task --> Status.
presents the problem that the application is frozen, do not know if this is a problem of platform or will be a service not up
see the attached image

Title of the form indicates another problem that also includes my problem.

If you want, you can close this post and open a new one with the title:

"RUN TASK" hangs when pressed

or something like that.

Thank you