09-24-2013 08:17 AM - edited 03-13-2019 08:21 PM
Is there a way to password reset the admin accounts on the AS7100 Encoder?
I can't seem to find any documentation on this.
Remote desktop doesn't help since it's the default (and only admin) account that needs to have it's password reset.
Thanks in advance.
09-24-2013 09:38 AM
Hello
did you forget your password?.Did you know that the default username and password for As7100 as th below?.
User Name: admin
Password: encAdm1n
The initial encoder user name is:
User Name: user
Password: encUs3rs
other thing , you can change your credentials from , system -user accounts . Please if your have more clarrification , please share with us to get your issue.
Thank you
islam
please rate all useful information
09-24-2013 10:54 AM
Yes as stated we need to reset the password for the default admin account.
09-27-2013 07:13 AM
Hi Micah
I have searched and talked with many people regarding your issue , without any result. I think only people who have the answer Cisco developers for AS7100 , please find the below link which i hope help you to get your answer. Just open a case and tell Cisco your problem , after 24 hours you will get an answer. Please if you get a solution , i hope to share with us . Best of luck
http://www.cisco.com/go/pdihelpdesk
Thanks
please rate all useful information
08-20-2014 08:14 AM
The only real way to reset the Admin ID is to reimage the 7100. This can be done by attaching a keyboard and monitor to the appliance. It restores the system from a default partition a lot like a home PC recovery partition. There is a recovery menuing system before windows launch. Contact support for the instructions on what choices etc.
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