i'm still here working with these nice boxes, i got 2 problems.
proof of play isn't working, when i click on the "proof of play" tab, "Data is currently not available. Please check back later." is the message i see. what can be the problem? please note that when i deploy something with "play in the future" tab, i can generate the report on the .xls file. i would like to have the same report but from the proof of play tab.
video length, i've uploaded an mpeg2 video file but it is displayed onyl for few seconds. please note that this happens also when i directly play for it via the DMP web interface "Play Media File Stored Locally" gives the same result. any idea?
1) The DMP and DMM "must" be running same code version. Please verify this. -> I did the upgrade just now
2) The message typically means that the proof of play is configured but none of the playlist/insertion have been sent to the DMPs after the POP was enabled. -> I confirm than playlist were configured and PoP was configured too.
3) Create a playlist in which the "Proof of Play" option was set to true -> Pop was set to true.
I don't know why this morning, PoP is functionnal.
I had already followed the guide you sent me, but wan't functional before this morning.
I wiil see with the upgrade if it's better and I wiil let you know.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...