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RSS not working on the DMP screens but works well when I preview it locally

Hi team,

I have a MAJOR problem. I have a presentation that has a RSS ticker. When I preview the presentation locally on my machine, the RSS is working ok but when I push the presentation to the DMPs screens, the RSS is not showing anything!...I have even used an url I created using yahoo pipes but the rss is not showing anything.

My DMM version is 5.2.1.

HELP!

Thanks in advance.

  • Digital Media System
1 REPLY
Bronze

Re: RSS not working on the DMP screens but works well when I pre

Nicholas,

Please post the RSS URL that you are having issues with, Also provide Yahoo Pipes RSS URL.

  Couple of things to check -

1) Can your DMP reach out to the Internet ? Try www.cisco.com or www.google.com in the "URL to be displayed" on the DMP-GUI.

2) What is the code version you are running on the DMP ?

3) What is the hardware model of your DMP ?

4) Is your DMP using any Proxy?

5) Is your PC and DMP on the same subnet ?

Regards,

Sagar Dhanrale

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