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New Member

SMTP question

How can i access : /var/log/dms/EmsService.log ??

Extracted from DMM 5.2 User Guide, page 8-8

Thank you

Everyone's tags (4)
1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: SMTP question

There is a Defect filed.

CSCth47747 - DMM: EmsService.log file is not provided in the GET_SYSLOG

And hopefully this will be available in a future release.

Cheers

T.

4 REPLIES
New Member

Re: SMTP question

If you log in with SSH on the DMM, you can copy all the logs to a ftp oder sftp server. Choose Appliance Control -> Logging_Options -> GET_SYSLOG

Regards, Paul
Cisco Employee

Re: SMTP question

Currently, the "EmsService.log" is not provided in the GET_SYSLOG

feature.  In order to get this Log file you will need to access the

Digital Media Manager(DMM) via the TESTROOT User.

This requires a TAC case to obtain.  I have filed an known issue

report on this issue and this should be fixed in a future release...

Cheers!

T.

New Member

Re: SMTP question

So i guess there is nothing more we can do here...!

Cisco Employee

Re: SMTP question

There is a Defect filed.

CSCth47747 - DMM: EmsService.log file is not provided in the GET_SYSLOG

And hopefully this will be available in a future release.

Cheers

T.

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