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Speech to text is not working with mxe 3500

Hi All,

we have a cisco mxe 3500.

we have configured Speech to text profile and tried to convert a file through mxe which is uploaded from SNS.

But the speech to text configuration is not working . I am not able to find any text files in our storage locations also.

So i think it is not converted through mxe.

Is there anything else  should we configure in mxe.

FYI, normal transcoding of video files are happening through mxe , but speech to text feature is not working.

Please help us to resolve the same.

Thanks,

Ajo Thomas

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