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Uploading Files to DMP for local storage (Failover ) in DMM/DMP 5.2 is not working

ahmed_ellboudy
Level 1
Level 1

Dear All,

I face a problem in making failover on the DMP , I did the following:

1- make the design and save the presentation the needed to be failover.

2- from Advanced Tasks ---> File transfer to DMP or Server and select the presentation.

3- in the Adanced Task ---> Go to URL you will find an automated file genrated .

4- Go to Digtal Media Player and select the generated URL and select the DMP and press GO.

in DMM 5.1 after the above steps,the player was restart and after it back it displayed the uploaded presentation.

but now the system running with 5.2 and it is not working ,Can any one help me to make this in DMM/DMP 5.2?

Thanks,

Ahmed Ellboudy.

2 Replies 2

Tomas de Leon
Cisco Employee
Cisco Employee

Ahmed,


Let's not worry about failover at this time.

Let's just attempt to get the LOCAL presentation to play.


Your steps appear to be correct for transferring the

presentation to the DMP.


* From the DMM-DSM, Select the action to play the presentation

  on the DMP in Question


Does the Presentation play on the DMP?

then


* go to the advanced tasks on the DMM-DSM and find the

  GO TO URL for the presentation that you created.

  Copy URL to your clipboard.


* Now go to the DMP-DM of the DMP where you transferred the

  presentation.   Go to the Display Actions-->URL to be displayed

  and Paste the GO TO URL here then press the GO button


Does the Presentation play on the DMP?



Let me know what you see....


T.


Tomas de Leon
Cisco Employee
Cisco Employee

Also,  what model# of DMP are you using and what DMP version 5.2 or 5.2.1?