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Add-in "Ironport Outlook" (C:\..\postxoutlook.dll)

pmaez_ironport
Level 1
Level 1

Working with a client who is receiving an error almost on a daily basis.
System is a Windows XP SP3 client with MS Office 2007, SP1.

We have many systems with the same config, but are only getting this error on this one system.

Cannot find any other issues that would be related.
Below is the event error.

Any advice would be appreciated.

Thanks
----------------------------------------------------------------------------------


The add-in "Ironport Outlook" (C:\..\PostXOutlook.dll) cannot be loaded and has been disabled by Outlook. Please contact the Add-In manufacturer for an update. If no update is avaialble, please uninstall the Add-In.

Out of memory or system resources. Close some windows or programs and try again.

1 Reply 1

kluu_ironport
Level 2
Level 2

You may need to enable debug logging for the Send Secure plugin.

How to enable Overseer logging for PostX plugins

http://tinyurl.com/32jgsp


Once the error is captured in the logs, you should contact Cisco IronPort customer support to analyze the debug log to see what is causing the conflict. Screenshots of the error would be helpful too.