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New Member

An application fault occurred:

Hi Guys,

can you please enlighten me with the error below? whats the resolution of this?

The Critical message is:

An application fault occurred: ('event_queue.pyx coro._coro.event_queue.c_delete|87', "<type>", 'event not found', '[omh/smtp_client.py run|800] [omh/smtp_client.py _run|847] [omh/smtp_client.py _connect|971] [omh/omh.py get_mx_ip_list|1546] [omh/omh.py get_prioritized_ip_list|1820] [dns/PrioritizedIP.py fetch_mx_array_from_list|209] [dns/PrioritizedIP.py _fetch_mx_data|292] [dns/dns_cache.py query|575] [dns/dns_cache.py query_by_name|751] [dns/dns_cache.py query_by_ip|771] [_coro.pyx coro._coro.sched.with_timeout|1010] [dns/dns_cache.py do_query|307] [dns/dns_cache.py send_request|275] [_coro.pyx coro._coro.sched.sleep_relative|1051] [_coro.pyx coro._coro.sched.sleep|1038] [event_queue.pyx
coro._coro.event_queue.c_delete|87]')

3 REPLIES
New Member

Please send a support request from your ESA

And paste that app fault into the description, IronPort Support should take a look.


thanks

Chris

New Member

Re: An application fault occurred:

This is what support said about it:

Thank you for contacting Ironport Support.
This alert gets generated under a race condition when a process gets
interrupted right when a sleep method is called.
There shouldn't be any loss in the system, and a fix would be
implemented in our next major release of our OS.


Peter.

New Member

Re: An application fault occurred:

thank you so much pberg..

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