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C100V

Mustafa Mubdir
Level 1
Level 1

Dears,

We've deployed C100V ESA Cloud, but we are sending a lot of emails with no sender to recipient ams0 ?

the public sender shows our mail boxes public IP!

does anyone hear about this domain?

regards,

Mustapha

3 Replies 3

dmccabej
Cisco Employee
Cisco Employee

Hello Mustapha,

I would recommend you contact Cisco Cloud Email Services (CES) Hosted Support (info below) for more information on the mysterious emails. It sounds like your mail server may be relaying to a non-existent recipient/domain. Our hosted team would be able to go through the message tracking information with you and help narrow down the culprit.

+++

CES Hosted Service Desk: 

US Toll Free: +1 866 616 5139

UK Toll Free: +44 800 085 3214

AUS toll free: +61 180 071 6560

International: +1 512 340 3775

+++

Thanks!

-Dennis M.

Dear Dennis,

We already opened a case with cisco TAC, I thought that somebody faced like this problem before,

Thanks for your help

Hello that such, sorry know you as do a upgrade C100 I have the version 8.5.6 I want to pass it to the 9.1.2 is a that virtual

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