Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 
New Member

Can we block 'spoofed' e-mail coming inbound?


We had a Social Engineering vulnerability assessment performed recently and one of the parts of this assessment was a spoofed e-mail with a link to a fake website.  It was a test to see how many employees would click on the link and go to this website and put their windows password in.

The spoofed e-mail came from our vendor, but in the e-mail headers they made it look like it came from us for example, if we are

Is there a way on the IronPort to prevent this type of spoofed e-mail coming inbound?  I don't see why any e-mail from our domain should be coming inbound.  E-mail with our domain in it should only be coming from internally going outbound.

I think the old Barracuda e-mail filter that we used to use prior to IronPort did this, but I forget the terminology or what the setting was called.


Cisco Employee

Re: Can we block 'spoofed' e-mail coming inbound?


Here is some information below that may help.  Normally you shouldn't see inbound mail where the sender is from your domain, because like you said, when one employee sends to another employee, it should all reside in Exchange.

However, there may be a case where an employee goes to, reads a good article and wants to email themselves the article for later reading.

What they do, is put in their work email address as both the sender and the recipient, and that's how that situation would arise.

Good luck,



1.  How do I stop people from spoofing mail from my domain?

Knowledge Base Answer ID: 115

2.  SMTP auth condition to prevent spoofing

Knowledge Base Answer ID: 1360

New Member

Re: Can we block 'spoofed' e-mail coming inbound?

Ok, how about this solution?

We have dkim setup and I verified it by sending a message to

It came back as dkim=pass (1:0:0:good)

I'd imagine if someone tried to spoof, it would hardfail correct?

So how about adding this content filter on the incoming mail listener:

If Envelope Sender (mail-from == "")

AND dkim-authentication == "hardfail"

Quarentine ("Policy")

Do you think that would accomplish it?

Cisco Employee

Re: Can we block 'spoofed' e-mail coming inbound?

Hopefully someone more versed in DKIM can chime in since I'm not an expert on that.

You may just want to run through all the scenarios and see where there would be a legitimate time when the sender/recipient can be your domain, like the example I gave.

New Member

Re: Can we block 'spoofed' e-mail coming inbound?

Good point, well maybe then I wonder if we can use DKIM to validate if the e-mail was generated by us or not, and if not, we could prepend something to the subject like (possible spam).

My understanding is that all of our e-mail comes out of exchange and goes into IronPort.  From there it adds dkim or whatever other policies we have, plus anti-virus and anti-spam.  Then from there it goes to it's destination.

Well if some hacker is using an open relay to pretend they are us, they send into our ironport, perhaps there will be no DKIM infromation, since they don't have that half of the DKIM key, so they didn't generate it and stick it in their mail headers.

Therefore IronPort can say, hey, this is a hardfail, it does not pass dkim.  Then apply whatever processing we want (move to a quarrentine queue, or prepend something to the subject, etc...).

I don't think I wan to scan all incoming e-mail for DKIM, because not all ISP's support it.  So I don't want to see a high percentage of misrepresented "possible spam".  Therefore I'll do the check in two stages.. if the header "says" it's coming from our domain (easy to spoof), it has to pass dkim (because we apply dkim), or else prepend the subject line.

Any DKIM experts out there that could verify this?  I'm trying to find an open mail relay somehwere to test it.

New Member

Re: Can we block 'spoofed' e-mail coming inbound?

We've had a content filter to help identify spoofed e-mail since we implemented the ironports. I have two listeners setup on the ironport, so the content filter is something like this:

if receiving listener = external listener and envelope sender ends with



I setup the qurantine, so we could monitor what was getting caught.  This helped in identifying the exceptions we had to add, which is normally by IP address.

Recently, we noticed that the envelope address wasn't being spoofed, but the FROM address was.  I added an additional content filter that searches the FROM header, and checks to see if it's spoofed.  For the second content filter, we alter the subject by adding a disclaimer that this message was not originated by us, but it contains a from address of our company.  This filter catches things like craigslist adds that people are sending themselves, and any external distribution lists like yahoo/google groups.  This allows people to still receive the messages, but they can visually see the subject line is altered and it provides them a warning.