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cannot access c160 after reverting OS

I tried to revert an OS upgrade and now I can't access my c160.  When attempting to connect via the serial console, I get prompted for credentials, then the following

then prompted for credentials and the cycle repeats.  How do I break the cycle?

 

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Cisco Employee

Greg -Not sure if you had a

Greg -

Not sure if you had a screenshot there or not, posting seems a little incomplete.  With reverting issues on the appliance - it would probably be best to open a support case and work directly with us on the issue. 

-Robert

(*If you have received the answer to your original question, and found this helpful/correct - please mark the question as answered, and be sure to leave a rating to reflect!)

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