I've had the benefit of using Ironport servers for years and we recently decommissioned our C60/600 servers and replaced them with C350s. Just today I noticed one of our C350s was non-responsive and one of my guys at our datacenter checked the server out physically. The LCD panel was blue and no error message, and the NICs both had green lights, but I couldn't connect to the machine on either the public or private IPs.
The machine was rebooted, and I checked the system logs, error logs and status logs and found nothing but a large "gap" between the time that the server froze and the time it was rebooted.
I've opened a ticket with Ironport, but figured I'd see if I could get some input from my fellow admins here on the board.
Has anyone come across this happening with their c350 appliance?
Hi, Did you have the Console cable connected at that time? I always find having the Console Cable connected and watch the boot sequence through a telnet session is a good way of picking up where the Ironport hangs. I had a problem where I had a USB KVM connected to the Ironport and it would not boot. Once I watched the boot sequence I could see it hanging at a particular point in the *Linux load screen. (Exact point escapes me right now) Once I removed the USB KVM it would boot fine. I don't think it likes having a USB device connected to it :/ Might be too late after the fact though :)
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